KARUKERA ONE LOVE

GTC

1-GENERAL CONDITIONS OF ACCESS
In accordance with legislation governing establishments open to the public, all
spectators must be in possession of a ticket. All exits are final.
For safety reasons, minors (whether accompanied
or not) are not admitted to shows.
Animals, with the exception of dogs accompanying the visually impaired, are
forbidden.

People with Reduced Mobility
: for easy access, the festival provides an adapted
service (site access, parking, assistance, etc.).

Anyone purchasing
a ticket becomes a member of the totalsport consulting association.

In order to give you the best possible welcome
, we invite you to contact us in advance, specifying
your requirements: today, by e-mail to the following address
contact@karukeraonelove.com.

2 - WEATHER
Whatever the weather forecast, don't get discouraged! The
decisions to cancel due to bad weather are rare and are always made
at the last minute. Our experience has shown us that the weather is more
than unpredictable, and that the worst forecasts have sometimes resulted in some very fine
evenings! In the event of rain, for safety and visibility reasons,
umbrellas are not allowed inside the festival grounds. Instead, use hoods
and other headgear.

3 - TIMETABLE
The time indicated on your ticket is the time of the show.

4 - TICKETING

4.1 Resale
Tickets may not be taken back, exchanged or resold (law of June 27
1919).

4.2 Cancellation
If the show is interrupted less than 20 minutes after its start, you will be notified of a
rescheduling date and the ticket will automatically be validated for
this date. Failing this, the ticket will be reimbursed at the place of purchase in accordance with the
procedure described below.

 More than 45 minutes of show:

After the 45th minute, in the event of definitive interruption of the performance, no
reimbursement can be requested.

IMPORTANT: 

Your ticket is your proof of purchase. Keep it. It will enable you to access the
reschedule date if necessary.

5 - SAFETY
KARIBBEAN RENDEZ VOUS festival staff have been specifically trained to
welcome you in the best conditions and ensure your safety on this
protected site. We kindly ask you to follow their
instructions and advice. Their mission is to guarantee you a high quality welcome
and they are responsible for ensuring the necessary intervention in the event of
incidents, accidents, violence and evacuation of the site.
In accordance with the law of January 21, 1995, checks may be carried out
at the entrance to shows. Access may be refused to anyone not
complying with this formality.
You are on a private site. Barriers mark off areas that are
dangerous for the public. Please respect
scrupulously.

6 - SITE RESPECT:
The KARIBEAN RENDEZ VOUS BY KARUKERAONELOVE takes place in an exceptional setting. 

This site is clean and maintained to welcome you in the best

circumstances. We would like to draw your attention to the fact that it is
imperative that this place be respected and not altered in any way.

7 - PROHIBITED OBJECTS AND BULKY OBJECTS
In accordance with legislation governing establishments open to the public,
it is forbidden to bring bulky objects into the karibbean festival enclosure.
or objects presenting a danger to others or to oneself.
What objects can present a danger? Bottles with corks,
cans, motorcycle helmets...

8 - CAMERAS
For reasons of image rights, cameras and recorders
are prohibited. The same applies to built-in cameras
and cell phones. We invite you to enjoy the show, any
lawsuits related to image rights are
not the responsibility of karibbean rendez-vous karukeraonelove.

10 - SEATTING
Seating is free except where reserved by the
production or the Festival organization.

11 - CIVISM
The Karibbean Rendezvous festival takes place in the open air, so smoking is not forbidden
by law. However, during the show, we ask you
to observe the usual rules and be careful not to disturb your
neighbors. For the well-being of all, for the respect of artists and others.

12 - ALCOHOL AND DRUGS
Anyone found to be intoxicated may be refused access to the site. Any
intoxicated person inside the site may be asked to leave
the premises, and, if necessary, be expelled by security staff without
being able to claim a refund of their ticket. Bar staff are not
authorized to serve intoxicated persons. It is strictly forbidden
to use narcotics inside the premises, under penalty
of permanent exclusion.

14 - INDIVIDUAL FREEDOMS
Spectators are warned that their image may appear in films, recordings
for television, or photographs taken by
press.

15 - COMPLAINTS AND SUGGESTIONS
We welcome your suggestions and complaints. If you wish to
, please contact the Communications Department:
By post: contact@karukeraonelove.com

 GENERAL TERMS AND CONDITIONS OF SALE (E-TICKETS)

> BUY TICKETS ONLINE

PREAMBLE

The present
conditions of sale apply by operation of law and without restriction to all
orders placed for the purchase of tickets for shows on the
Internet site of the computerized ticket office of the karibbean rendez-vous BIZOUK. They are subject to change without notice. The purchase of tickets implies unreserved acceptance of these terms and conditions of sale.

Anyone purchasing a ticket or product on the karibbean rendez-vous website
is invited to carefully read the general terms and conditions of sale (GTCs) which
aim to define the contractual relationship between them and karibbean rendez-vous,
as well as the conditions applicable when purchasing tickets online.

The language of these terms and conditions is French. In the event of translation of all or part
of these conditions, only the original French text shall prevail.

Confirmation of the order via the present Internet site entails conclusion of the final
contract. This implies the customer's unreserved acceptance of the full terms and conditions of sale, which he acknowledges having read in advance
before validating his purchase. The customer accepts the provisions concerning
safety and additional regulations relating to access to the venue or to
any other performance venue.

The customer has taken
cognizance of the fact that in the event that these rules are not respected,
he will be refused access to the room without compensation.

The terms and conditions applicable are those in force on the online sales site on the date of purchase of the ticket. 

Du karibbean rendez-vous reserves the right to adapt or modify these T&Cs at any time and without notice, to the fullest extent permitted by law.

PRESENTATION OF THE ONLINE TICKETING SERVICE

www.karukeraonelove.com/billeterie is the
online ticketing service of karibbean rendez-vous, the company's head office.

This online ticketing service of the karibbean rendez-vous, allows you to buy tickets for shows.

For any information concerning your online ticket purchases, please contact us at
or by e-mail at: contact@karukeraonelove.com

ARTICLE
1 - PRICES

Ticket prices are
including VAT and rental fees.

The applicable rates
are those indicated in the programs and at the
karibbean rendez-vous box office.

All prices are
subject to change without notice. However, tickets will be
invoiced on the basis of the rates in force at the time of your validation of
orders. They are validated only after receipt of the sale price by
karibbean rendez-vous.

Tickets are
nominative and may not be resold at a higher price (law of March 12
2012).

The number of
tickets per transaction may not exceed 50.

1.1 -
Reduced rates

For reduced
rates, a recent receipt must be presented at the entrance.
No reduction is applicable after payment of the order.

ARTICLE
2 - LOCATION OF SPACES

Depending on the
configurations, you may be offered the following investments:

2.1
Open seating

For
performances where seating is not numbered,
spectators are free to choose their place in the auditorium. Seating
is not guaranteed. All exits are final.

2.2
Numbered placement

For
performances with numbered seating, you will be given your
seat number when you place your order. When seating is
numbered, the online sales site automatically allocates the best
seats available in the chosen category; these seats are
visualized on the seating plan and can be modified within the limits of
availability. No subsequent complaints will be taken into account
.

ARTICLE
3 - SECURE PAYMENT AND PERSONAL DATA

3.1
Payment method / Secure payment

Ticket orders
are not binding on karibbean rendez-vous until receipt of an e-mail
confirming payment of the transaction.

Payment is
exclusively accepted online.

Tickets purchased
on the karibbean rendez-vous website are paid for VIA THE BIZOUK WEBSITE and others. The information
provided by the customer when entering his bank details is
encrypted to protect all sensitive data during payment as effectively as possible
. This transaction is carried out
using a secure SSL encrypted system. Under no circumstances and at no time does
credit card information pass through the
karibbean rendez-vous server.

In the event of a problem
with payment: check the validity and authorized limit of
your card.

Some banks
require an additional code for online purchases. Please contact
for more information.

3.2
Personal data

The information and
data concerning you are necessary to manage your order and to
our commercial relations. This information and data is also
kept for security purposes, to comply with legal and
regulatory obligations, and to enable us to improve and personalize
the services we offer you and the information we send you
.

ARTICLE
4 - ORDER CONFIRMATION

Your order of
tickets for shows is only definitively confirmed once you have
clicked on the "PAY MY ORDER" button, and karibbean rendez-vous
is only committed upon receipt of the e-mail confirming that the ticket order has been
validated. Please check your e-mail
.

ARTICLE
5 - VALIDATION

You declare that you have
read and unreservedly accepted these terms and conditions of
sale before placing your order. By ticking the box "I accept the general terms and conditions of sale" at
, you accept the
general terms and conditions of sale in order to validate your order.

ARTICLE
6 - HOW TO OBTAIN TICKETS

The ticket(s) and the
confirmation of the online purchase must be checked by the purchaser at the time
they are received. No subsequent complaints will be taken into account
.

The bills issued are
unique*.

and; this is the reason
why the only way to obtain your tickets purchased online on
our site is by printing at home. However, if for any particular reason
this method of obtaining tickets should pose a problem.

* : However,
duplicates may be printed in the event of theft or loss
upon presentation of proof of identity, the confirmation e-mail
received when the tickets were purchased online, or if it is possible to trace
the reservation on the ticketing software. In any case,
even in this case, only the ticket holder is entitled to occupy the seat.

6.1
Print-at-home ticket

Conditions
specific to Print at Home Tickets :

The printable ticket at
home allows you to print tickets purchased on an ordinary
printer from an internet access. To be valid, your
ticket must be printed in portrait orientation, single-sided, on a blank white A4 sheet of
paper.

It can also be
scanned directly onto your smartphone by downloading the E-ticket(s) at
as an attachment to the purchase confirmation e-mail.

Each
seat purchased corresponds to one ticket.


tickets, which can be printed at home, feature a unique barcode. The validity of
tickets is checked and recorded at the entrance to the
venue concerned, using barcode readers. The same ticket cannot be used several times at
the entrance. Reproduction of tickets is
forbidden. Only the first person to present the ticket will be admitted to
the event. This person is presumed to be the legitimate bearer of the
ticket. It is therefore forbidden to reproduce, duplicate or counterfeit
the ticket in any way, or to make it available for such
purposes. Keep your ticket in a safe place. Never accept a ticket offered to you
by a stranger, as it could be a copy.

The organizer may
refuse entry to the event when several prints,
reproductions, copies or imitations of a home-printable ticket are in
circulation and access to the event has already been granted beforehand
to the holder of a print, reproduction, copy or
imitation of the corresponding home-printable ticket. In particular, the organizer is
not obliged to check the identity of the
person presenting the print-at-home ticket in order to verify that he
is in fact the ticket purchaser, nor to check the authenticity of the
print-at-home ticket insofar as the imitation or copy cannot be
unmistakably identified as such during the entry control at
the event. If the holder of a print-at-home ticket is refused entry
for this reason, there is no right to
reimbursement of the price paid.

Printing
tickets at home is free of charge (there is no additional charge
for this service).


Du karibbean rendez-vous
declines all responsibility: for anomalies that may occur during
ordering, processing or printing of the print-at-home ticket insofar as they were not caused intentionally or as a result of
negligence in the event of loss, theft or illicit use of the print-at-home ticket
.

6.2
Withdrawal from the karibbean box office by appointment (special cases
only, and only during the annual opening period of the
karibbean box office by appointment)

In certain cases
, and only during the annual opening period of the
Billetterie des Nuits box office (opening dates announced on the website,
period may vary depending on programming) tickets purchased online at
may be collected from the karibbean rendez-vous box office upon validation
of payment for the order. Tickets at specific reduced
rates can only be collected from the box office on presentation of
proof of entitlement. The method of collection will be indicated to you at
when you purchase your tickets online.

Tickets are
issued on presentation of the confirmation e-mail.

In the absence of proof of reduced fares, the normal fare will be applied.
Additional fares may therefore be requested. Resale at a higher
rate than that indicated on the ticket is prohibited (law of March 12
2012). Spectators are invited to visit the venue's website
for box office opening times: www.karukeraonelove.com

6.3
Ticket dispatch by post (special cases only, and only
during the annual opening period of the karibbean box office
appointment)

The
tickets can only be sent by post if the time between the payment of
the order and the date of the first show is greater than one week
.

Tickets are sent by
and karibbean rendez-vous declines all responsibility
in the event of loss or theft by La Poste. Delivery time
is 7 days.

ARTICLE
7 - SHOW TIMES AND VENUES

The date, place and
time of the show are indicated on the ticket. Shows start at
and doors open 30 to 120 minutes before
, depending on the venue, with some exceptions.

Late arrivals
can only be accommodated if the show
is interrupted, or if the venue is not accessible. To gain access to the hall, latecomers
must follow the directions of the hosts and hostesses, and the
numbered seats are no longer guaranteed.

Please note that due to
artistic constraints inherent to certain shows, it may be
impossible to admit latecomers.

The duration of the
show for creations is variable and only known a few days before the
show.

ARTICLE
8 - CANCELLATION

There will be no
refund in the event of interruption of the festival for technical,
climatic or safety reasons; cancellation of one or more artists
programmed in a festival.

Conditions for
refunds: Tickets may be refunded if the festival has
lasted less than one hour per day.

If the
session is interrupted for no longer than one hour,
the organizer can be considered to have fulfilled his contractual obligation towards the spectator,
, and no refund of the ticket is due.

Tickets cannot be
taken back, exchanged for another date or refunded.

No cancellation
is possible after the customer has paid for the tickets.
In the case of
shows, jurisprudence considers that the relationship established between the festival that announces a show, indicates the price of
seats and the time of performance, and the public who buys a ticket, whatever the subsequent method of payment (cash, check, credit card, money order),
is a contractual relationship. Under these conditions, it is only if the
company does not fulfill its obligation that the spectator can request
reimbursement or contest the contract with the venue.

 karibbean rendez-vous reserves the right
to make changes to the order, duration and
distribution of the show. Furthermore, karibbean rendez-vous reserves the
right to cancel any performance that cannot take place due to
unforeseen circumstances or force majeure, such as (but not limited to
) bad weather, strikes, fire, water damage,
illness of a performer, etc. In such an eventuality, karibbean rendez-vous
will offer an alternative performance date or, failing that, a refund of the
ticket.

No decision
to cancel a show for weather reasons will be taken before
the performance start time. In the event of interruption of a
performance less than 45 minutes after its start, a rescheduling date
will be communicated to you and tickets automatically validated for this date;
failing this, tickets will be refunded to the credit card used for
payment.

ARTICLE
9 - RIGHT OF WITHDRAWAL

In accordance with
article L 121-20-4 of the French Consumer Code, tickets for shows and
inseparable products cannot be withdrawn by the
customer.

ARTICLE
10 - CUSTOMER SERVICE AND ORDER TRACKING

For any information
or questions, please contact our e-ticketing service:

  1. E-mail: Please contact us by e-mail at contact@karukeraonelove.com www.karukeraonelove.com/billeterie for any questions you may have
    .

ARTICLE
11 - APPLICABLE LAW - DISPUTES

Any dispute
concerning the online purchase process, whatever its nature, must be made in writing to
no later than the day of the performance, at the following address
:

karibbean rendez-vous
declines all responsibility for damage of any kind
that may be caused to effects, objects or materials brought
by spectators. Spectators are responsible for any direct
or indirect damage they may cause while attending
.

Tickets do not entitle
to a recording of the show. Any recording in any form whatsoever, including photographic
is strictly forbidden. Se
reserves the right to take legal action for damages
.